Privacy Policy

1. Information Collected
We collect personal data voluntarily provided by clients, such as name, address, phone number, and payment information, to enable the provision of our services.

2. Use of Information
Collected data is used exclusively for order processing, client communication, and service improvement.

3. Data Sharing
We do not share personal information with third parties, except when necessary to comply with legal obligations or when required for the execution of contracted services (e.g., drivers, payment platforms).

4. Security
We implement administrative and technical security measures to protect personal data from unauthorised access, alteration, or destruction.

5. Cookies and Tracking Technologies
Our website may use cookies to improve the user experience. Clients can configure their browser to refuse cookies, but this may limit certain website functionalities.

6. Use of Google Maps
Our delivery system uses the official Google Maps API to display maps, calculate routes, and optimise delivery time estimates. By using our services, you acknowledge and agree to the Google Maps Terms of Service and the Google Privacy Policy.
Google may collect location data and other information from the device used to access our services, as described in their policies. We do not control or take responsibility for the processing of such data by Google.

7. Data Subject Rights
Clients have the right to access, correct, or request the deletion of their personal data by contacting us via the email provided on our website.

8. Changes to the Policy
We reserve the right to update this Privacy Policy. Significant changes will be communicated on our website.

9. Contact
For any questions or requests related to privacy, please contact us via the channels available at speedlondon.co.uk/contact.